1. Do you deliver during MECQ?
Yes, but there will be no delivery to cities under Liquor Ban during MECQ.
2. How long will the delivery take?
Deliveries to non-liquor ban cities will be made on the same day as long as orders are placed before 5 p.m. Orders made past 5 p.m. in NCR will be delivered the next business day.
3. Do you deliver outside of Metro Manila?
Liquor Library will still take orders from outside Metro Manila but customers shall understand that delays are expected due to MECQ.
4. Is there a minimum order and prepayment required when ordering?
Liquor Library does not require a minimum order for any purchase.
5. Can I re-schedule or cancel my order?
Please email us at firstname.lastname@example.org or call +639998832705 as soon as possible if you wish to re-schedule or cancel your order. For more information on cancellations, please refer to our Shipping Policy.
6. How and where do I add delivery instructions?
In the last step of the checkout page, you may leave your notes in the space provided.
***Since all deliveries at the moment are administered by Grab delivery, you may add notes in the space provided on the app.
7. Are there shipping fees? How much?
Current shipping costs are calculated and administered by Grab delivery. Final shipping cost will be made known to the customer before the dispatch of purchase.
8. I’m not home. Can someone else receive my order?
We encourage you to let us know if you will be unavailable to receive your order. We will require the person to receive your order on your behalf to present a valid ID to our delivery personnel.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. In the event that one or more of the items purchased is unavailable for any reason, a replacement item will be suggested by a customer service representative. In the case that the price of the replacement item is greater than the original item, the difference must be paid for in cash prior to receiving the order. In the case that the price of the replacement item is less than the original item, store credit will be applied. No cash refund will be given. If a replacement is not suitable, then the price of the unavailable item/s will be applied as store credit with a six (6) month expiration date. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
AVAILABILITY, ERRORS AND INACCURANCIES
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
CONTESTS & PROMOTIONS
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
The Service and its original content, features and functionality are and will remain the exclusive property of Liquor Library. The Service is protected by copyright, trademark, and other laws of both the Philippines and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Liquor Library.
LINKS TO OTHER WEBSITES
Our Service may contain links to third-party web sites or services that are not owned or controlled by Liquor Library. Liquor Library has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Liquor Library shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
LIMITATION OF LIABILITY
In no event shall Liquor Library, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Service
- Any conduct or content of any third party on the Service
- Any content obtained from the Service
- Unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. Liquor Library do not warrant that:
- The Service will function uninterrupted, secure or available at any particular time or location
- Any errors or defects will be corrected
- The Service is free of viruses or other harmful components
- The results of using the Service will meet your requirements.
These Terms shall be governed and construed in accordance with the laws of Philippines, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please email us at email@example.com or call +639998832705.