Policies

[vc_row css=".vc_custom_1535624888834{margin-top: 20px !important;}"][vc_column width="1/6"][konte_dash css=".vc_custom_1535622364910{margin-top: 10px !important;}"][/vc_column][vc_column width="5/6"][vc_custom_heading text="Terms and Conditions" use_theme_fonts="yes" css=".vc_custom_1596670035662{margin-bottom: 10px !important;}"][vc_column_text]These Terms and Conditions govern your relationship with www.liquorlib.com website (“Service”) operated by Liquor Library. Please read these Terms and Conditions carefully before using the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.[/vc_column_text][vc_toggle title="Purchases" open="true"]If you wish to purchase any product or service made available through the Service, you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that: you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that the information you supply to us is true, correct and complete. By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases. We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. In the event that one or more of the items purchased is unavailable for any reason, a replacement item will be suggested by a customer service representative. In the case that the price of the replacement item is greater than the original item, the difference must be paid for in cash prior to receiving the order. In the case that the price of the replacement item is less than the original item, store credit will be applied. No cash refund will be given. If a replacement is not suitable, then the price of the unavailable item/s will be applied as store credit with a six (6) month expiration date. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.[/vc_toggle][vc_toggle title="Availability, Errors and Inaccuracires" open="true"]We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.[/vc_toggle][vc_toggle title="Contests & Promotions" open="true"]Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.[/vc_toggle][vc_toggle title="Accounts" open="true"]When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.[/vc_toggle][vc_toggle title="Intellectual Property" open="true"]The Service and its original content, features and functionality are and will remain the exclusive property of Liquor Library. The Service is protected by copyright, trademark, and other laws of both the Philippines and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Liquor Library.[/vc_toggle][vc_toggle title="Links To Other Websites" open="true"]Our Service may contain links to third-party web sites or services that are not owned or controlled by Liquor Library. Liquor Library has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Liquor Library shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.[/vc_toggle][vc_toggle title="Termination" open="true"]We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.[/vc_toggle][vc_toggle title="Limitation of Liability" open="true"]In no event shall Liquor Library, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

[/vc_toggle][vc_toggle title="Disclaimer" open="true"]Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. Liquor Library do not warrant that:

• The Service will function uninterrupted, secure or available at any particular time or location
• Any errors or defects will be corrected
• The Service is free of viruses or other harmful components
• The results of using the Service will meet your requirements.

[/vc_toggle][vc_toggle title="Governing Law" open="true"]These Terms shall be governed and construed in accordance with the laws of Philippines, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.[/vc_toggle][vc_toggle title="Changes" open="true"]We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.[/vc_toggle][vc_toggle title="Contact Us" open="true"]If you have any questions about these Terms, please email us at info@liquorlib.com or call +639998832705.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=".vc_custom_1530691719971{margin-bottom: 50px !important;}"][/vc_column][/vc_row][vc_row][vc_column width="1/6"][konte_dash css=".vc_custom_1535622378433{margin-top: 10px !important;}"][/vc_column][vc_column width="5/6"][vc_custom_heading text="Privacy Policy" use_theme_fonts="yes" css=".vc_custom_1597402891335{margin-bottom: 10px !important;}"][vc_column_text]This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Liquor Library.[/vc_column_text][vc_toggle title="Personal Information We Collect" open="true"]When you visit Liquor Library, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse Liquor Library, we collect information about the individual web pages or products that you view, what websites or search terms referred you to Liquor Library, and information about how you interact with Liquor Library. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - “Log files” track actions occurring on Liquor Library, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse Liquor Library. Additionally when you make a purchase or attempt to make a purchase through Liquor Library, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.[/vc_toggle][vc_toggle title="How Do We Use Your Personal Information?" open="true"]We use the Order Information that we collect generally to:

• Fulfill any orders placed through Liquor Library (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations)
• Communicate with you
• Screen our orders for potential risk or fraud
• Provide you with information or advertising relating to our products or services (in line with the preferences you have shared with us)

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with Liquor Library, and to assess the success of our marketing and advertising campaigns).[/vc_toggle][vc_toggle title="Disclosure Of Personal Information" open="true"]Liquor Library do not sell or trade personal identifiable information of customers. However, our team and trusted third parties who keep the website up and running may have access to personal information. Rest assured that all information are kept confidential. There may also be circumstances that release is appropriate to comply with the law, and/or to protect ours or others rights, property, or safety.[/vc_toggle][vc_toggle title="Do Not Track" open="true"]Please note that we do not alter Liquor Library’s data collection and use practices when we see a Do Not Track signal from your browser.[/vc_toggle][vc_toggle title="Data Retention" open="true"]When you place an order through Liquor Library, we will maintain your Order Information for our records unless and until you ask us to delete this information.[/vc_toggle][vc_toggle title="Minors" open="true"]Liquor Library is not intended for individuals under the age of 18.[/vc_toggle][vc_toggle title="Changes" open="true"]We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=".vc_custom_1530691728630{margin-bottom: 50px !important;}"][/vc_column][/vc_row][vc_row][vc_column width="1/6"][konte_dash css=".vc_custom_1535622371727{margin-top: 10px !important;}"][/vc_column][vc_column width="5/6"][vc_custom_heading text="Return and Refund Policy" use_theme_fonts="yes" css=".vc_custom_1596670706143{margin-bottom: 10px !important;}"][vc_column_text]Thanks for shopping at Liquor Library. If you are not entirely satisfied with your purchase, we're here to help.[/vc_column_text][vc_toggle title="Returns" open="true"]To be eligible for a return, item must be unused and in the same condition that you received it. Your item must be in the original packaging. It must overall be in a re-sellable condition. Valid reasons as approved by management will apply.[/vc_toggle][vc_toggle title="Refunds" open="true"]Once we receive the customer’s item, we will inspect it and notify the customer that we have received the returned item. We will immediately notify customer on the status of the refund after inspecting the item. If return is approved, we will initiate a refund to the credit card (or original method of payment) used. Customer will receive the credit within a certain amount of days, depending on your card issuer's policies.[/vc_toggle][vc_toggle title="Return Shipping" open="true"]Customer will be responsible for paying for the shipping costs for returning the item. Shipping costs are nonrefundable. If customer receives a refund, the cost of return shipping will be deducted from the refund.[/vc_toggle][vc_toggle title="Contact Us" open="true"]If you have any question on how to return your item to us, please email us at info@liquorlib.com or call +639998832705.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_separator css=".vc_custom_1530691728630{margin-bottom: 50px !important;}"][/vc_column][/vc_row][vc_row][vc_column width="1/6"][konte_dash css=".vc_custom_1535622378433{margin-top: 10px !important;}"][/vc_column][vc_column width="5/6"][vc_custom_heading text="Shipping Policy" use_theme_fonts="yes" css=".vc_custom_1596671254311{margin-bottom: 10px !important;}"][vc_column_text]Liquor Library ("we" and "us") is the operator of (http://www.liquorlib.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.[/vc_column_text][vc_toggle title="General" open="true"]Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.[/vc_toggle][vc_toggle title="Shipping Costs" open="true"]Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer. ***Current shipping costs are calculated and administered by Grab delivery. Final shipping cost will be made known to the customer before the dispatch of purchase.[/vc_toggle][vc_toggle title="Returns" open="true"]Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. Liquor Library will refund the value of the goods returned but will NOT refund the value of any shipping paid.[/vc_toggle][vc_toggle title="Delivery Terms" open="true"]Orders placed before 5PM will be dispatched the same day, otherwise, within the next business day. Our warehouse operates seven days a week from 9AM-5PM, except on emergencies at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.[/vc_toggle][vc_toggle title="Change Of Delivery Address" open="true"]For change of delivery address requests, we are able to change the address at any time before the order has been dispatched. Once dispatched, we can no longer change the delivery address.[/vc_toggle][vc_toggle title="Tracking Notifications" open="true"]Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.[/vc_toggle][vc_toggle title="Orders Damaged In Transit" open="true"]If you find an order is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the order has been delivered without you being present, please contact customer service with next steps.[/vc_toggle][vc_toggle title="Cancellations" open="true"]If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.[/vc_toggle][vc_toggle title="Customer service" open="true"]For all customer service enquiries, please email us at info@liquorlib.com or call +639998832705 [/vc_toggle][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row]